1. Introduction
1.1 This agreement regarding processing of data that may include personal data (the ”Data Processor Agreement”) regulates Abrige Corp. dba Aligned Momentum (the ”Data Processor”) when processing any personal data on behalf of a customer (the ”Data Controller”) located in an EU or EEA countries for compliance with GDPR. Also see Terms.
2. Processing of personal data
2.1 ”Personal data” includes “any information relating to an identified or identifiable natural person” as defined in GDPR, article 4 (1) (1) (the ”Personal Data”).
2.2 The Aligned Momentum (A.M.) software (the “Service”) helps our Customers improve individual, team, and overall organizational performance. As such, the Service may include processing of personal data on behalf of the Data Controller.
3. Instruction
3.1 The Data Processor may only act and process the Personal Data in accordance with the documented instruction from the Data Controller (the ”Instruction”). The Instruction at the time of entering into this Data Processor Agreement is that the Data Processor may only process Personal Data with the purpose of delivering the Service.
3.2 The Data Controller guarantees that the Personal Data transferred to the Data Processor is processed by the Data Controller in accordance with the Applicable Law, including the legislative requirements re lawfulness of processing.
4. The Data Processor’s Obligations
4.1 Confidentiality
4.1.1 The Data Processor shall treat all the Personal Data as strictly confidential information. The Personal Data may not be copied, transferred or otherwise processed in conflict with the Instruction, unless the Data Controller in writing has agreed hereto.
4.1.2 The Data Processor’s workforce shall be subject to an obligation of confidentiality that ensures that all the Personal Data under this Data Processor Agreement is treated with strict confidentiality.
4.2 Security
4.2.1 The Data Processor shall implement the appropriate technical and organizational measures as set out in this Agreement and applicable law.
4.3 The Data Processor shall ensure that access to the Personal Data is restricted to only authorized individuals to whom it is necessary and relevant to process the Personal Data in order for the Data Processor to perform its obligations under the subscription agreement Terms and this Data Processor Agreement.
4.4 Data protection impact assessments and prior consultation
4.4.1 If the Data Processor’s assistance is necessary and relevant, the Data Processor shall assist the Data Controller in preparing data protection impact assessments. Data Processor may apply a fee for this additional service.
4.5 Rights of the data subjects
4.5.1 If the Data Controller receives a request from a data subject for the exercise of the data subject’s rights under applicable law and the correct and legitimate reply to such a request necessitates the Data Processor’s assistance, the Data Processor shall assist the Data Controller by providing the necessary information and documentation. The Data Processor may charge a fee for this additional service and shall be given reasonable time to assist the Data Controller with such requests in accordance with applicable law.
4.5.2 If the Data Processor receives a request from a data subject for the exercise of the data subject’s rights under applicable law and such request is related to the Personal Data of the Data Controller, the Data Processor shall immediately forward the request to the Data Controller and shall refrain from responding to the person directly.
4.6 Personal Data Breaches
4.6.1 The Data Processor shall give immediate notice to the Data Controller if a breach of the data security occurs, that can lead to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of or access to, personal data transmitted, stored or otherwise processed re the Personal Data processed on behalf of the Data Controller (a “Personal Data Breach”).
4.7.2 The Data Processor shall have and maintain a register of all Personal Data Breaches. The register shall at a minimum include the following: (i) A description of the nature of the Personal Data Breach, including, if possible, the categories and the approximate number of affected Data Subjects and the categories and the approximate number of affected registrations of personal data. (ii) A description of the likely as well as actually occurred consequences of the Personal Data Breach. (iii) A description of the measures that the Data Processor has taken or proposes to take to address the Personal Data Breach, including, where appropriate, measures taken to mitigate its adverse effects.
4.7.3 The register of Personal Data Breaches shall be provided to the Data Controller in copy if so requested in writing by the Data Controller or the relevant Data Protection Agency.
4.8 Documentation of compliance
4.8.1 The Data Processor shall after the Data Controller’s written request hereof provide documentation substantiating that: (i) the Data Processor complies with its obligations under this Data Processor Agreement and the Instruction; and (ii) the Data Processor complies with applicable law in respect of the processing of the Data Controller’s Personal Data.
4.8.2 The Data Processor’s documentation of compliance shall be provided within reasonable time.
4.9 Location of the Personal Data
4.9.1 The Data Processor shall not transfer the Personal Data to third parties.
5. Remuneration and costs
5.1 The Data Controller shall remunerate the Data Processor based on time spent to perform the obligations under section 4 of this Data Processor Agreement.
5.2 The Data Processor is also entitled to remuneration for any time and material used to adapt and change the processing activities in order to comply with any changes to the Data Controller’s Instruction, including implementation costs and additional costs required to deliver the Service due to a change in Instruction. The Data Processor is exempted from liability for non-performance with the subscription service Terms if the performance of the obligations would be in conflict with any changed Instruction or if contractual delivery in accordance with the changed Instruction is impossible. This could for instance be the case; (i) if the changes to the Instruction cannot technically, practically or legally be implemented; (ii) where the Data Controller explicitly requires that the changes to the Instruction shall be applicable before the changes can be implemented; and (iii) in the period of time until relevant Terms and Agreements are changed to reflect the new Instruction.
5.3 If applicable law changes result in additional costs to the Data Processor, the Data Controller shall indemnify the Data Processor of such documented costs.
6 Limited Liability
6.1 Each party’s cumulated liability under this Data Processor Agreement is limited to the payments made under the subscription service agreement in the 12 months before the occurrence of the circumstances leading to a breach of contract. If the Data Processor Agreement has not been in force for 12 months before the occurrence of the circumstances leading to a breach of contract, the limited liability amount shall be calculated proportionately based on the actual performed payments.
6.2 The limitation of liability does not apply to the following: (i) Losses as a consequence of the other party’s gross negligence or willful misconduct. (ii) A party’s expenses and resources used to perform the other party’s obligations, including payment obligations, towards a relevant data protection agency or any other authority.
7. Duration
7.1 The Data processor Agreement shall remain in force until the subscription agreement (Terms) is terminated.
8. Termination
8.1 The Data Processor’s authorization to process Personal Data on behalf of the Data Controller shall be annulled at the termination of this Data Processor Agreement.
8.2 The Data Processor shall continue to process the Personal Data for up to three months after the termination of the Data Processor Agreement to the extent it is necessary and required under the Applicable Law. In the same period, the Data Processor is entitled to include the Personal Data in the Data Processor’s backup. The Data Processor’s processing of the Data Controller’s Personal Data in the three months after the termination of this Data Processor Agreement shall be considered as being in accordance with the Instruction.
8.3 At the termination of this Data Processor Agreement, the Data Processor shall return the Personal Data processed under this Data Processor Agreement to the Data Controller, provided that the Data Controller is not already in possession of the Personal Data. The Data Processor is hereafter obliged to delete all the Personal Data and provide documentation for such deletion to the Data Controller.
8.4 The Data Processor may charge for the additional services required at termination.
9. Contact
9.1 The contact information for the Data Processor and the Data Controller shall be provided in the subscription agreement.
TRANSFORM PERFORMANCE MANAGEMENT INTO PERFORMANCE MOMENTUM WITH THE A.M. PROGRAM
When combining an A.M. Engagement with A.M. Program, we are your consultants, coaches and administrators, “powered by” the A.M. software, as we help you design an effective system starting with people and process—how they are working together.
As the Program engagement comes to an end, your organization will have the system and content that fits you, and is a natural part of how people work together.
TRANSCRIPT :
The Aligned Momentum Leadership Operating System is going to fit into their workday, into their lives—to make their life easier, because that’s what software is for. It is not for you to fit in our box and be a “should do.” It is a “want to do.”
With the A.M. Program we will come in and also be your administrators for a while as we train others, and as we continue the consulting engagement—to truly get that rhythm in your organization—and get these new Aligned Momentum ways woven through your organization.
So that, as I describe in the book, The Pivot: Orchestrating Extraordinary Business Momentum, you are moving toward that state where alignment and momentum are both in place.
Where Clarity, Mastery Mindsets, Nimble Decision-making, Strategic Thinking, Talent Adaptability, and Managers as coaches are all in place.
We’re here to help you and that is what the AM (consulting) Program is for.
DOING PERFORMANCE REVIEWS RIGHT WITH A.M. REVIEWS TRANSCRIPT
Performance reviews do have a place in your organizational plan. The reviews are intended to look back at performance.
They provide more feedback and learning in a different way than the day-to-day “Hmm, that didn’t go so well, let’s work on that.” Or “Wow, that went great!” That day-to-day continuous feedback. Still do that.
But performance reviews help someone in their career to grow. Performance reviews help you understand what is actually being done in the role, that perhaps the role description isn’t describing right now, and will help position you and all of your team to understand what talent is going to be needed in the future, and who among your existing workforce is capable of doing that.
So Aligned Momentum Performance Reviews will help you create a performance review process that is positive, especially when used with the rest of the modules within Aligned Momentum.
A.M. ASSESSMENTS HELP MANAGERS LEAD TRANSCRIPT
Today, we expect managers (or anyone who leads a team) to lead better; to build more collaborative teams; to ensure diversity, equity, and inclusion; to hear all voices; to reduce risk; to lead… better!
And yet, that is very difficult to do: to be consistent, and to truly ask all the right questions and hear all the voices, always live. Aligned Momentum (A.M.) Assessments help.
They’ll help those that are responsible for the culture to get their arms around, “What is it like to work at this workplace?”
It helps all the managers who are working individually, one-on-one with people, to understand, “Are the people in our team getting along? Are we truly building a collaborative team? Are we ensuring the DEI that we expect? Are we hearing all voices? Do we have risk?”
And cross teams. “Are people working together for the betterment of the organization and all?” Aligned Momentum Assessments will help.
A.M. ASSESSMENTS PROMOTE INCLUSION AND BRING CLARITY TRANSCRIPT
Online assessments gather the de-identified data that will help you take the best next steps as a leader to be a better leader, and create a more vibrant workplace.
Achieving alignment and momentum requires engagement from everyone. And people are not going to be engaged unless they are part of it.
It’s no longer “Top down, this is what we’re doing, now buy in.” No.
It is about creating this this voice! You’re hearing the voices, you’re a voice—everyone else has a voice. And do that, simply, through assessments.
These are: workplace assessments—people are giving you an idea of what it’s like to work with each other peer-to-peer, and what it’s like just overall to be in that workplace.
And there are also 360 assessments to use for people who are your next leaders. Are they the right ones to step into the role? And what needs to change? How can you give them the resources? What can they look at in themselves to be the leader that is needed for the future?
Look at the Aligned Momentum (A.M.) Assessments as a means to create this rhythm of continuous input and feedback within your organization. Not only for more brilliant execution of strategy, but also for a better future.
WHY A.M. CONVERSATIONS IS VITAL FOR PLANNING AND EXECUTING PRIORITIES TRANSCRIPT
People want to know that what they’re doing matters. They also—individuals—we want every individual to be setting their own priorities aligned with what matters most for the organization.
Now, how are they going to know that they’re on track? The best way is conversations.
And with Aligned Momentum Conversations, we put that together in a way that makes sense for both (individuals and managers). The managers have that information in a way that they can respond the most effectively for both.
Is it, “Yes, you’re right on track.” “No, you’re not on track. Hey, let’s meet.” Or, “I’m not sure about this. This may have changed. Let’s get together and talk about it.”
That’s all that’s needed. But it’s so rarely done, and so rarely done effectively.
So give all of your managers throughout the organization, team leaders, and their teams, this tool: Aligned Momentum, along with Priorities Conversations, that will help them be better leaders, and help everyone in the organization do what matters most.
REPORTS FOR EVERY A.M. MODULE TRANSCRIPT
We at Aligned Momentum know how important good data is for you to make decisions from all that you’re doing.
We would not put a system in place that would not provide you with the decision support reports that you need.
With every module that I’m describing, there is at least one report that you can view that will help you take best next steps, help you make those decisions, for now, next, and future.
WHY A.M. STRATEGY?
You want your strategy to be brilliantly executed.
You want all of those taking the lead within your organization to truly commit to strategic objectives, to be the champion, and to help guide their teams toward brilliant execution of strategy.
So, how do you do that?
WHAT IS A.M. STRATEGY?
So you have a strategic plan. You—usually a small group of senior leaders—have gotten together and finalized: looked out into the future, looked at the vision, come up with strategic moves, strategic objectives, and then brought that back into an execution plan for the coming quarter. Or perhaps a year, and it will be revisited each quarter.
And during that process, I hope that you have well defined the strategic objectives, and taken some time to discuss how you think they would be measured. And that’s critical.
It’s still just, at this point, what you think needs to be done for brilliant execution of that strategy. Because you don’t know—those closer to the work know. And so this is where Aligned Momentum (A.M.) Strategy comes into play, and why it’s so critical.
HOW DO I USE A.M. STRATEGY?
So, with Aligned Momentum Strategy, it will enable you in a simple but highly effective way to broadcast strategy—those strategic objectives—out to all the division / department heads to start.
And they can work with their teams, as makes sense, and they’ll look at the strategic objectives, even if they’re part of the leadership team, will look at them again and say:
“What actually, of those objectives, can my team affect?” Not control, but affect.
“And of those strategic objectives then, if this is what we can affect, how would we do that? And based on how we would do that, how would we define progress? What would progress look like? What would be those measures?”
And so then, the strategic map, this draft strategy map, is updated with the input from others, and brought back into a full strategy map.
The strategic objectives haven’t changed. It’s possible that if no one in the organization is saying they can affect a strategic objective, it needs to be revisited.
Yet, you will have a much more likely plan that can be brilliantly executed.