Many people have had the experience of awkward or ineffective “team-building” activities that are intended to promote bonding between team members. Jon Katzenbach would argue that a team is not about bonding; that can be a side effect, but a team is about driving performance. A team is intended to align people with the best sets of skill to work together and maximize their complimentary inputs and achieve a goal. This interview goes over what Katzenbach defines as a “real team,” what they look like, why they are important, and when they are needed.
